KnowledgeForward Opinions

Kick-starting Knowledge Infrastructure Projects

Knowledge Infrastructure is fighting for respect. It falls between the cracks of centralized IT (which doesn’t have sufficient budget to fund it) and the business units (which, don’t want to fund it alone or don’t understand it). Like a vitamin deficiency it contributes to a consistent lack of performance, but without obvious symptoms. Its symptoms are only noticed by their absence when they are addressed. Many organizations have had difficulty getting their Knowledge Infrastructure (KI) initiatives moving forward due to Knowledge Management (KM) baggage, culture, lack of funding, and high costs that are difficult to justify. This is why KnowledgeForward was created – to help get Knowledge Infrastructure projects moving forward.

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KnowledgeForward Opinions contain a box that lists historical and market precedents that guide the analysis. Advice by popular research firms often seems obvious or recycled since it relies on common, yet unstated heuristics. For example, how many times does one need to hear that some new technology is "not a silver bullet / panacea" for a complex problem?

We believe it is better to state the basis for our beliefs up front so that the analysis can be better understood, to acknowledge shared beliefs with the reader (or pinpoint a difference), and to help readers apply these heuristics to their own situations without needing an analyst.